Last updated: May 14, 2026
This Privacy Policy describes how Alertpage.ai ("we", "us", or "our") collects, uses, and shares information when you use our website, mobile-responsive application, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us and information that is generated as you use the Service.
- Account information: When you create an account, we collect your email address, a hashed password, and any profile details you choose to provide.
- Notification preferences: County subscriptions, notification groups, keywords, and bookmarks you configure within the Service.
- Usage data: Log data such as IP address, browser type, device identifiers, pages viewed, and timestamps.
- Location data: Approximate location derived from your IP address or, with your permission, more precise location data from your device to render the incident map.
- Cookies and similar technologies: Used to keep you signed in, remember preferences, and measure aggregate usage.
2. Incident Data
The Service ingests publicly broadcast audio from police, fire, and EMS radio channels and uses AI to transcribe, classify, and geo-locate the resulting incidents. This information is sourced from public broadcasts and is not personal information about you. We do not knowingly associate incident transcripts with individual users of the Service.
3. How We Use Information
- Operate, maintain, and improve the Service.
- Authenticate users and protect against fraud and abuse.
- Deliver alerts and notifications you have subscribed to.
- Respond to support requests and communicate about the Service.
- Comply with legal obligations and enforce our Terms of Use.
4. How We Share Information
We do not sell your personal information. We share limited information with:
- Service providers that help us run the Service, such as hosting, database, authentication, mapping, and email delivery providers (including Supabase and Mapbox).
- Legal authorities when required by law, subpoena, or other valid legal process.
- Successors in connection with a merger, acquisition, or sale of assets, subject to the protections in this policy.
5. Data Retention
We retain account information for as long as your account is active. Incident data may be retained indefinitely for historical and analytical purposes. You may request deletion of your account at any time using the contact options below.
6. Security
We use reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, loss, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
- Access and update: You can review and update your profile from your account page.
- Unsubscribe: You can unsubscribe from email notifications using the link in any notification email or from your notification settings.
- Delete: Contact us to request deletion of your account and associated personal information.
- Cookies: Most browsers let you block or delete cookies; doing so may affect Service functionality.
8. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
9. International Users
The Service is operated from the United States. If you access the Service from another country, you consent to the transfer and processing of your information in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above and, where appropriate, by additional notice within the Service.
11. Contact
Questions about this Privacy Policy can be sent to us through alertpage.net.